Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help.
Orders are able to return within 14 days after product received (receive date confirms with local postal service) with store credit refunded. Store credit would be able to use in store wise in a year time after issued.
Just email us at CS@TheSognatore.com directly and we’ll take you through the process.
Can I get my product personalized?
Yes of course! We provide personalization rose gold/ silver foil engraving on our leather watches. Please kindly contact our CS@TheSognatore.com for more information.
Do you have gift wrapping and gift receipt?
Yes we do! Please kindly drop your gift wrapping request when placing your order in the instruction box. We will surly provide gift wrapping upon request.
If you missed your request when placing order? No worries! Please email our customer service immediately for gift wrapping request updates on your order at CS@TheSognatore.com
What type of movement is used?
Quality is the most important to us when we are designing our signature watches. With this said, we went with a Swiss Made Quartz Movement which is one of the best movement you can have in the industry.
Are Sognatore watches waterproof?
What type of leather is used?
Our leather straps are made of genuine certified Italian calf leather.
What is the glass made of?
The glass we use for our watches is made of blue sapphire crystal.