Order Information

Can i change my order after order placed? How can i do that?

If you need to change or cancel your order, please CONTACT US immediately at CS@TheSognatore.com. Once our warehouse has processed your order, we will be unable to make any changes.

Why was my order canceled?

Case 1:

If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent. If you are certain that that is not true, please order again with a Paypal account. If you do not have Paypal, you can easily sign up at www.Paypal.com

Case 2:

If your order was unexpectedly cancelled, this could means your order went “Out Of Stock” during your payment process. In this case we would provide a full refund through your originally payment method. Or you can contact our customer service to update your order to another available model.